Effective Date: July 25, 2025

At Turning Tides NYC, your privacy is important to us. This Privacy
Policy outlines how we collect, use, and protect your information when you
visit our website or make a purchase from https://turningtidesnyc.com.

1. Information We Collect

When you interact with our site, we may collect the following personal
information:

• First and last name
• Phone number
• Email address
• Shipping and billing address
• Credit or debit card information

We collect this information when you:

• Make a purchase
• Sign up for our newsletter
• Submit a contact form

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your
  purchase
• Send occasional marketing emails
  (no more than once a month)
• Improve our website and user
  experience
• Show you relevant ads and content
  through third-party platforms

You may opt out of marketing emails at any time by clicking the
“unsubscribe” link at the bottom of any email.

3. Tracking Technologies

We use cookies and other tracking technologies to enhance your shopping
experience. These tools help us understand how you interact with our website
and allow us to show you relevant content and ads. We currently use:

• Google Analytics
• Meta Pixel (Facebook/Instagram)
• Pinterest Tag

You can adjust your cookie settings in your browser at any time.

4. Payment Processing

We accept payments through:

• Shopify Payments
• PayPal
• Afterpay

These third-party processors collect and store your payment information
securely. We do not store full credit or debit card numbers.

5. Sharing Your Information

We do not sell your personal information. We only share it with trusted
services necessary to operate our business, including:

• Shopify and the Shop App
• Email and marketing platforms
• Meta (for advertising purposes)

We also embed content from Instagram on our site.

6. Children’s Privacy

Turning Tides NYC does not knowingly collect personal information from
children under the age of 13. If we learn that we have collected such
information, we will take immediate steps to delete it.

7. Data Retention

We retain customer data only as long as necessary to fulfill the purposes
outlined in this policy. For marketing emails, we keep email addresses until a
user unsubscribes.

8. Your Rights

You have the right to:

• Access the personal data we hold
  about you
• Correct any incorrect or
  incomplete data
• Request deletion of your data
• Withdraw consent to receive
  marketing communications

To exercise your rights, please email us at nash@turningtidesnyc.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be
posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, reach out to us at:

nash@turningtidesnyc.com